Digital Navigators

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We can help with your basic technology needs

Cuyahoga County Public Library’s Digital Navigators service offers one-on-one assistance to you – or someone you know – connect to the internet, get a device, set up telehealth appointments and more.

Call us at 216.749.9420 or make an appointment at one of our CCPL branches. You can also fill out the form below and we'll contact you.

Affordable Connectivity Program wind down FAQs

  • The Affordable Connectivity Program has stopped accepting new applications and enrollments.

    Households who applied, were approved and were receiving the monthly internet discount prior to February 8, 2024, will continue to receive the ACP benefit until funds run out and while they remain in the program.

    Households will no longer receive the benefit once ACP funds run out, projected to be in April 2024.

  • During the wind-down period, ACP households will receive notices from their internet company about how their bill and service will be impacted.

  • If you qualified for the ACP but did not sign up prior to February 7, 2024, at 11:59 PM ET, you will no longer be able to enroll in the program.

  • Additional information is available here.

We can help with:

  • Finding affordable home Internet
  • Becoming comfortable with your laptop, cellphone or tablet
  • Using your mouse or keyboard
  • Safely browsing the internet
  • Creating and using an email address
  • Basic understanding of apps and their usage

Digital Navigators Contact Form

Email address, if you have one

Program Partner