Courtesy Notices
Log into your library account and update your Messaging Settings to sign up for text, phone or email courtesy notices.
TIP: Add our email addresses to your “safe senders list” and your email contacts so your library notices don’t get blocked:
Text message reminders
Follow these steps to start receiving text message reminders to renew or return your library materials BEFORE they are due. There is no fee to sign up for this service, but your cell phone plan’s regular text messaging rates still apply. Please contact your cell phone service provider for rate information.
- Go to https://discover.cuyahogalibrary.org/MyAccount/MessagingSettings and log in to your library account.
- On the Messaging Settings page, check the SMS box next to the types of text message notices you’d like to receive.
- In the SMS number box, enter the phone number you’d like to use for text message notifications, then select your SMS provider from the drop-down menu.
- Click Update Settings to save your changes.
Once you complete these steps you will automatically get texts about items that meet your Messaging Settings. A text will be sent only when activity on your account triggers a message.
You can log into your library account to update your Messaging Settings at any time.
Frequently asked questions
There is no fee to sign up for text message courtesy notices, but your cell phone plan’s regular text messaging rates still apply. Please contact your cell phone service provider for rate information.
Texts will be sent only when activity on your account triggers a message.
Our text messaging service allows you to renew items and control other aspects of your library account by texting keywords to 1.216.600.0080.
- RA - Renew all items you currently have checked out that are eligible for renewal.
- R x - Send a message in the format "R x" where "x" is the item's barcode to attempt to renew that item.
- RAO - Renews all overdue items that are eligible for renewal.
- HELP - Receive a list of all available keywords and what they do.
- HL - Receive a list of items on hold that are ready for pickup.
- IOWE - Receive a list of fines and fees owed.
- MYITEMS - Receive a list of all the items you currently have checked out.
- OL - Receive a list of all of your overdue items.
- SWITCHPHONE - Send a message in the format "SWITCHPHONE NNNNNNNNNN" where N is a single digit to change the phone number where you receive alerts.
- TEST - Lets you know if you there is a library card associated with your phone number.
You can cancel courtesy notices any time by changing the Messaging Settings in your library account.
Don't have a CCPL card? Apply online.